Frequently Asked Questions

General FAQ’s

Where are you located?

Geopaw Premium is based in Hill Of Beath, Fife, Scotland. Covering the Cowdenbeath area.

What age does my dog need to be to join your services?

We offer specialist puppy care which is open to puppies from 8 weeks old. For our Daycare, Boarding and walking services we only accept dogs from 10 - 12 months + (depending on breed). Puppies cannot join group walks because they are still developing.

Do you offer dog training?

Although it is something we are very passionate about , we don’t currently offer dog training apart from basic puppy foundation skills as part of our Specialist Puppy Care. We do offer our Geopaw Family members behavioural advice and support and we are always happy to recommend reputable dog trainers that we know.

What is your dog training ethos?

We both are so passionate about using and promoting the latest and most modern dog training methods. We never advocate training using punitive methods which use pain and fear.

What is the Geopaw Family?

Here at Geopaw Premium, we have such a close bond and relationship with all dogs in our care and their owners too. We are not a fan of the word ‘client’ as our dogs and owners mean so much more to us than that. We are always honoured to be a part of a dogs life, watching them grown and develop and to be there for advice and support.

are you first aid trained?

George has certificates in Canine First Aid which were achieved after attending a course with Rhodes 2 Safety.

can you socialise my dog?

Although it’s nice to see dogs getting along and playing, this isn’t for every dog and really depends on the individual dog. We cannot guarantee your dog will get on with every dog in our care or vice versa and we don’t force dogs into situations they are not comfortable with. Dogs should already be comfortable around other dogs and have no anxiety or aggression towards dogs or people before joining us.

what licenses do you have?

Geopaw Premium is fully council licensed for Home Boarding, where we are annually assessed by Fife Council. We also have been assessed and accepted onto Fife Councils ‘Dog Watch Fife’ Scheme, where we meet a high standard of criteria in our dog walking and dog care services. We are also Police Checked.

how is best to pay geopaw for services?

We accept payment mainly via BACS or cash. We will not accept cheques or postal order.

do you offer services for cats and other small animals?

Geopaw Premium specialises in dog care only, we don’t offer services for other animals.

What extras do you get with services?

George is very experienced in dog behaviour and happy to offer training/ behavioural advice and guidance to our Geopaw Family members. We will also offer advice on health issues such as weight, diet etc. For walking, daycare and boarding dogs we attach our own contact tags. We also post high quality photos and incredible video footage from our adventures.

DOG WALKING FAQ’S

where do you take dogs on adventures?

Dogs go on adventures with us in carefully selected countryside locations that are generally quiet and reasonably secure. We make sure our locations offer the very best in enrichment for your dog.

How many dogs do you walk together?

We only take small, specially selected groups but we are licensed up to a maximum of six dogs. This makes for a less stressful environment for the dogs to enjoy their adventure. It also allows us to ensure each dog is safe and gets plenty of attention.

What criteria does my dog need to make to join Geopaw group walks?

We generally take on dogs who already have a good standard of recall and are happy and confident around other dogs. We are constantly assessing dogs on our walks as group dynamics can change, so we may change your dog to a group that is more suitable for them.

What equipment do you need me to supply to walk my dog?

The only equipment we ask you to supply is a good fitting harness for your dog to wear. We use our own leads and will attach a Geopaw contact tag. We carry our own poo bags and have a range of cleaning supplys, towels for when dogs get wet and or muddy.

How will my dogs be transported?

Dogs are transported in a specially adapted van which have professionally built, secure crates with clean bedding. The van is also fitted with a TotalCool Air Cooling unit to ensure our dogs are comfortable whilst in transit.

Who will be walking my dog?

It will only ever be George who walks and cares for your dog.

do you walk in all weathers?

We are well prepared to walk in various weather conditions but will only do so if we deem conditions to be safe for both us and the dogs. If walks are cancelled due to dangerous weather conditions you will be notified in advance.

how will i know when my dog has been collected?

You will receive a notification message via your preferred method.

Home Boarding FAQ’s

what is the DIFFERENCE between home boarding and kennels?

Home boarding is by far the most popular choice between the two. Dogs are in a comfortable home environment with company of us as well as our own dogs. Your dog will also aquire more attention and care than if they were in kennels

why do i need to present my dogs vet vaccination record?

Geopaw Premium policy states that we must have a copy of your dogs up to date vaccination record. This is part of our Home Boarding license agreement with Fife Council and is also in place to safeguard our own dogs and our

i’ve booked a consultation visit, what will happen during this?

A home boarding consultation visit allows us to assess your dog and to also introduce them to the environment they will be staying in. We will invite you and your dog round to visit us. We will have a chat about any requirements and introduce your dog to our own resident dogs (usually taking place in our back yards).

I’m nervous about leaving my dog

It’s perfectly normally for you to feel nervous and to worry about your dog in your absence, but you can be assured that they are in the best of care. We will also update you on how they are doing on their stay, in the form of not only messages but photos and video posted on our social media platforms.

Where will my dog sleep during their stay?

Dogs can choose to sleep on the sofa or a selection of dog beds in our properties. If they normally sleep in a crate we are happy to set up their crate for them to sleep in.

My dog likes to graze his food, will he be able to do this during his stay?

No as we live in multi dog households feeding is done separately. So we will usually give your dog an opportunity to eat in the morning and evening.